My bracelet broke can I get a replacement: 

Email support@magneticmd.com and we will quickly make it right.

The pin in my sizing tool needle broke how can I change it?

Inside the sizing tool there are two extra pins watch this video for more details:

 

Can I take a bath or swim while wearing my MagnetMD® bracelet?

It depends on the bracelet you’re wearing. 

If you’re wearing the stainless steel, titanium or magnetic hematite beads bracelet, you can wear them while you’re taking a bath or swimming. These materials are water resistant & tarnish-proof. 

However, if you’re wearing the copper bracelet, please refrain from taking it with you to the shower or to the beach. Water, chlorine, & saltwater might damage your bracelet’s color & quality. 

How should I clean my MagnetMD® bracelet?

Gently wipe it with a soft, lint-free cloth. 

If needed, you can also use a damp cloth to clean your therapeutic bracelet. Don’t forget to dry it with a soft cloth to make it sparkly clean. 

Please avoid using soap, toothpaste or other harsh liquids to polish your accessory, as these elements can affect the coating or color of the band.


How do I adjust the size of my metal MagnetMD® bracelet? 

Need to loosen or tighten your therapeutic bracelet? Simply use the complimentary sizing tool that comes with your purchase to add or remove links that perfectly match your wrist! 

 

 

Use this to guide your metal bracelet resizing needs: 

1: Wrap the bracelet over your wrist so you’ll have an idea about how many links you need to add or remove.

2: Look for the round end on the side of your bracelet. Make sure you’re on the side that has a round & indented end, not the flat side with a slit in the middle. 

This round end has a needle inside the bracelet link. Strike this rounded point with the tool pin. 

The needle inside the bracelet link has two sides: (1) a rounded & indented end and (2) a flat end with a slit in the middle. 

3: Twist open the sizing tool & place your bracelet over it.

4: Once it is properly aligned, twist the knob until the needle pops out.

5: To remove the bracelet, twist the knob in the opposite direction. Then, using your fingers, finish pulling the needle out.

6: Repeat the process & remove any links until it fits your wrist.

7: Insert the needle using your fingers while holding the two bracelet links together.

8: Make sure you insert the needle on the right side — the smaller round needle end.

9: Push against the sizing tool’s base or a hard surface to ensure the pin is perfectly flat with the rest of the bracelet links.

How do I adjust my Beaded Hematite bracelets?

Simply pull the bracelet apart from the middle clasp and tighten it by pulling the beads on the end of each string.

Watch this video for more details on adjusting beaded bracelets:

How do I request additional links for my MagnetMD bracelet?

If you need additional links to make your MagnetMD bracelets your most comfortable accessory yet, we’re here to help! 

Please email us at support@magneticmd.com if you need extra links. We’ll be happy to give you additional ones for free. 

Just make sure to include the following in your email:

  • Delivery address
  • Bracelet design or model
  • Number of additional links required

Kindly wait for our reply. We usually respond within 1 business day upon receipt of your email. 


Can I wear more than one MagnetMD bracelet at the same time?

Yes! There’s no harm in wearing more than one bracelet at the same time. A lot of our customers wear multiple MagnetMD bracelets on their wrists to get more effective results! 


Can I wear my magnetic therapy bracelet as an anklet?

Yes! Whether you wear it as a bracelet or anklet, your MagnetMD will give you the same therapeutic results. 

Just keep in mind your ankle is usually larger than your wrist, so if you’re planning to wear it as an anklet, double-check your ankle measurement before purchasing.

Can I wear my MagnetMD bracelet alongside my watch?

It depends on your watch. If your watch is electronic or has a battery-powered quartz movement, you can wear them together. 

However, if you’re wearing a manual winding watch, wear your accessories on separate wrists to prevent interference with the magnetic movement.

Is it safe to wear a magnetic bracelet near electronics?

Our bracelets are suitable for use near electronics like cell phones & laptops. 

We used rare earth neodymium magnets in our bracelets so they won’t interfere with your electronic devices. 

Can I sleep wearing my MagnetMD bracelet?

Yes! 

A lot of our happy customers say they had improved sleeping patterns & better sleep after wearing our bracelet! There are no negative consequences of wearing our bracelet while sleeping; it’s safe & can be worn at all times. 


Can I wear my MagnetMD bracelet 24/7?

Yes! We suggest you wear it all day to achieve the best possible result. Then, if you are comfortable, you can sleep with your bracelet. 


How do I open my MagnetMD link bracelet to put around my wrist?

The clasp on your link bracelets can be found in one of the links of the bracelet with the MagnetMD logo on it. It’s folded & can be opened & closed. To put it on your wrist, follow these easy instructions:

  • If you’re facing the “MagnetMD” logo, pull up the left side of the logo with your fingers & the clasp will be open.
  • Wrap the bracelet around your wrist & feed the open clasp through the bracelet’s end loop.
  • Shut & close the clasp to lock & secure it.

How long will my MagnetMD bracelet remain effective?

We use rare earth neodymium magnets that are permanent & will not end up losing their power. So be confident that our bracelets will not lose their effectiveness & you can enjoy using it for years!


How can I tell which bracelet is best for me?

MagnetMD bracelets are all made with strong therapeutic magnets. 

Our different bracelets have different magnetic materials, which makes them more effective. You can read the specifications of each bracelet on this website or in our Amazon shop! 

Our bracelet styles make us unique compared to other brands & we guarantee to give you stylish & functional designs! Choose the best style of your preference!


How tight should I wrap the bracelet around my wrist? Is it necessary for the bracelet to make contact with the skin?

Our bracelets are most comfortable when worn around your wrist. 

It doesn’t need to fit tightly on your wrist or touch your skin for you to benefit from our bracelet. 

As we’re dedicated to giving you therapeutic accessories that are comfortable, we do not encourage you to make it too tight to the point that it inhibits blood flow. 

Wearing the strong rare earth magnets themselves is enough to help you keep the pain away. 

Which wrist should I wear my magnetic therapy bracelet?

Our bracelet can be worn on either of your wrists. It is all up to you. Make sure you wear it where you’re most comfortable. But, if you’ll use our magnetic therapy bracelet to treat your wrist pain, you should wear it on the wrist with the most pain to directly target the area.

Who shouldn’t use a MagnetMD bracelet?

  • A person who has an electronic medical device in their body (i.e., pacemaker, defibrillator & insulin pump)

  • A pregnant woman who has had a localized cortisone injection in the same area within the previous two weeks.

Where are your magnetic therapy bracelets made?

All MagnetMD® products are proudly designed in Philadelphia, Pennsylvania in the United States of America. 

The raw materials used for your therapy bracelets are sourced worldwide & manufactured in high quality facilities in China.